PURCHASE YOUR PONTEWAPA MEMBERSHIP OR VOUCHER

 If you have taken advantage of a promotion when you signed up for Pontewapa you should know that this does NOT expire unless you unsubscribe without contracting a maintenance fee. To keep your monthly fee with discount once you temporarily unsubscribe you have the option to pay 19.90 € / month with the option of two days of classes and rollers in the month / months of the low. To benefit from this maintenance fee you must have communicated your temporary cancellation before the 20th of each month in writing (for quotas that meet the 1st of each month or 10 days before the expiration of your receipt), either via sms, whatsapp or notification from the application. Otherwise you will lose the conditions that you contracted at the time but don't worry! Our fees are not crazy either. The maximum you will pay per month will be 72€ for the directed fee plus rollers.

No, we want you to stay because you are happy with us and that is why we do not force you to stay for a certain period of time. The fact that you pay your membership fees by direct debit makes our work much easier. The only thing we ask is that if you are going to cancel your membership, please let us know before the 20th of each month (counting from the day your monthly payment is due).

No. Your direct debit only means convenience at the time of payment and that you forget about it. The only thing we ask is that you notify us before the 20th of each month in the case of cancellation so that we can cancel the collection and avoid the corresponding management costs. After the 20th we cannot cancel a bill or refund a fee.

Our gym has limited spaces. As you know, all our classes have limited capacity, and our memberships are super-tight. This means your spot and your membership are a treasure. To maintain your membership, you can opt for the monthly maintenance fee for €19.90, which maintains your membership upon your return and also includes two days of classes + rollers.

Yes, to keep your conditions you can opt for the monthly maintenance fee for 19,90€ which maintains your fee on your return and also offers you two days of classes + rollers. You can take advantage of this fee as long as you inform us in time. That means 10 days before the end of the current month.

Each session has a scheduled cancellation period. It's usually one hour beforehand. Remember, this measure is for the benefit of everyone. 

Yes, there is a penalty... But it is a matter of empathy. If you don't show up and give no sign of life after three sessions, the system will not let you book for three days.